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Why choose Gallagher Psychology?

We pride ourselves on using a highly approachable and human way of overcoming life’s difficulties. We are very flexible, adaptable and collaborative.

How do I access a Medicare rebate?

You can access a Medicare rebate for services upon getting a Mental Health Care Plan (MHCP) from a GP or Psychiatrist if there is a valid and eligible mental health issue. Having a MHCP means you are able to access up to 10 rebates per calendar year. Please ensure you bring the MHCP to your first session. You will also need a valid Medicare card. Please note Gallagher Psychology is not a bulk billing practice.

What is psychological counselling?

Psychological counselling and treatment is a process between a client and a psychologist whereby a working relationship is mutually developed. We work to unpack and resolve old issues that are impacting on the client’s current day-to-day functioning, as well as forming more effective and helpful ways of behaving, thinking and being. This process draws upon the evidence-based (e.g. research and scientific studies), in addition to the client’s own history to develop insight and tools personalised to suit the client’s needs.

How many sessions will I need?

There is no concrete answer- this is dependent on the complexity of your concerns. Some people may only need a few sessions, some others may need more sessions. Those needs can be negotiated by the Principal Psychologist in the time spent together.

What is the cost of a session?

Fees at Gallagher Psychology vary depending on the service required. To find out more, please contact our reception.

There is a $200.00 cancellation fee policy for all cancellations/no shows if the psychologist is not notified at least 24 hours prior to the appointment time. This is because this time has been reserved for you and it is a loss in several ways; it is a loss to a another client who urgently wanted to see a psychologist earlier, it is a loss to the psychologist who has created additional time preparing for the session and it is a loss to a client delaying therapeutic progress. It is a dedicated 50 minute session and it is important that time is respected.

What happens in my first session?

In your first session, you’ll be asked about what has brought you to psychological counselling and what you wish to achieve or what you would like to see differently in your life. We’ll ask questions to clarify your concerns- you’ll also be free to ask any questions as we encourage an ownership of your sessions and of the process.

We want you to feel heard and to foster trust, transparency and respect. Sessions at our practice will be 50 minutes. An EMDR session may be up to 90 minutes. Sessions must be paid for on the day of service. We accept cash, EFTPOS and Direct Deposit.

After I book an appointment, what happens next?

When you book with us, we will call you within 1-2 days to get first contact to welcome you and why you wish to see us, as well we to ensure we can service your needs. Once the appointment is confirmed, you’ll receive an email explaining our services, consent form and a brief mood questionnaire to the first session.

What about other ways I can access services?

You can claim rebates from your Private Health Insurance if you have extras cover that includes Psychology. The rebate differs depending on your level of cover- please contact your Private Health Insurance provider for further information.


Workcover. If you have been involved in a work-related injury, you may be eligible for sessions covered by Workcover. Gallagher Psychology is registered as a Workcover service provider- please ensure psychology services are already approved and that you bring the paperwork including the claim number in your first session.

Transport Accident Commission (TAC). If you have been involved in a transport accident directly or are a family member of someone who has been in one and have experienced subsequent trauma/mental health concerns, you may be eligible for sessions covered for by TAC. Gallagher Psychology is registered as a service provider- please ensure psychology services are already approved prior to your first session and that you bring the paperwork including claim number in your first sessions.

Victims of Crime (VOCAT). If you have been involved in an act/acts of violence and are either in the process of applying for VOCAT or have an Award already approved by the Tribunal to cover costs of counselling, please bring the relevant paperwork and claim number in your first session.

Image by Tim Chow
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